First Aid Officers in the Workplace Australia

Table of Contents

Key Takeaways

  • First Aid Certification is Essential for Workplace Safety: Most industries, especially high-risk sectors, require trained First Aid Officers to meet legal compliance and ensure a safer work environment.
  • Boost Your Employability with Nationally Recognised Training: Completing a First Aid course enhances job prospects across industries such as construction, healthcare, education, and corporate settings.
  • Legal Requirements Vary by Workplace Type: Low-risk workplaces require at least 1 first aider per 50 employees, while high-risk environments require more frequent coverage.
  • CPR Must Be Renewed Annually: While full First Aid certificates are valid for three years, CPR training must be updated every 12 months to maintain compliance.
  • First Aid Training Can Be Tailored to Specific Industries: Courses such as HLTAID012 cater to childcare settings, while HLTAID013 is designed for remote or high-risk workplaces.

Introduction

Under Australian WHS laws, every workplace must have sufficient First Aid Officers to manage emergencies.

This is not optional — it’s a legal requirement enforced by the Work Health and Safety Act and Regulations.

The number of trained first aiders depends on your industry, workforce size, location, and workplace risks. Failure to comply risks penalties, injuries, and legal liability.

This article explains the requirements outlined in Safe Work Australia’s Code of Practice: First Aid in the Workplace (2019).

It provides a clear, authoritative guide to ensure your business meets its obligations and protects its workers.

 

Legal Requirements: WHS Obligations in Australia

The Work Health and Safety Act mandates that every Person Conducting a Business or Undertaking (PCBU) ensures:

    • Provision of first aid equipment, such as kits suited to specific workplace hazards.
    • Availability of trained First Aid Officers at all times.
    • Access to facilities like first aid rooms where scale or risks demand it.
    • Regular training to maintain first aider competency.
 

Non-compliance with WHS laws can result in fines exceeding $50,000 for businesses, alongside reputational damage and increased injury risks. Safe Work Australia’s guidelines are the standard you must follow.

 

How to Determine the Number of First Aid Officers Required

Calculating the number of First Aid Officers is a precise process based on measurable factors.

Here’s how to do it:

Assess Workplace Risks

Your industry dictates the level of workplace risks:

    • Low-risk workplaces (e.g., offices, retail): Hazards are minimal, with injuries typically minor.
    • High-risk workplaces (e.g., construction, manufacturing, mining): Dangerous equipment or materials increase the likelihood of severe incidents.
    • Remote locations: Limited access to emergency services requires greater self-reliance.
 
 

Consider Workforce Size

Safe Work Australia specifies minimum ratios for First Aid Officers:

Workplace TypeMinimum First Aid Officers
Low-risk1 per 50 workers
High-risk1 per 25 workers
Remote high-risk1 per 10 workers

 

For example, a factory with 75 workers in a high-risk environment requires at least three First Aid Officers. An office with 60 staff needs two.

 

Account for Shifts and Locations

If your business operates across multiple shifts or sites, trained First Aid Officers must be present at all times and locations.

Multi-storey buildings or sprawling worksites require even distribution.

Seasonal fluctuations, such as peak harvest periods, demand additional coverage.

 

Evaluate Emergency Response Times

Where emergency services are delayed (common in rural or remote areas) more First Aid Officers with advanced training (e.g., trauma management) are essential.

 

Strengthening Compliance: Essential First Aid Measures

Meeting minimum standards is mandatory, but full preparedness requires more:

 

Mandatory Training Standards

All First Aid Officers must hold qualifications from a Registered Training Organisation (RTO):

    • HLTAID011 Provide First Aid: Covers CPR, wound treatment, and emergency response (valid 3 years).
    • HLTAID009 Provide CPR: Requires annual renewal.

    • Advanced certifications for high-risk settings as needed.
 

Equipment and Facilities

Workplaces must maintain:

    • First aid kits stocked for specific workplace risks (e.g., defibrillators for large sites).
    • First aid rooms for workplaces with over 100 high-risk or 200 low-risk workers.

    • Communication systems (e.g., two-way radios) for isolated sites.
 

Signage and Awareness

Signage indicating kit and room locations must be prominent. Regular training exercises ensure workers know how to access help.

 

Established Procedures

Documented processes are critical:

    • Assign responsibility for kit upkeep.
    • Develop response plans tailored to your risks.

    • Maintain direct lines to emergency services.
 

Ongoing Reviews

Conduct annual assessments to address changes in workforce size, new hazards, or incident data.

 

Additional Consideration: Mental Health First Aid

Mental health incidents are increasingly relevant in Australian workplaces, particularly in high-pressure industries.

Training staff as Mental Health First Aid Officers through accredited courses equips them to manage stress or psychological crises.

While not yet required by WHS laws, it demonstrates a commitment to worker wellbeing.

 

Industry-Specific Requirements

Different sectors demand tailored approaches:

    • Construction: Requires more First Aid Officers and trauma kits.
    • Childcare: Must include HLTAID012 Provide First Aid in an Education and Care Setting.
    • Hospitality: Needs burn kits and slip-response gear.

    • Remote Mining: Demands advanced training and evacuation protocols.
 

Your industry determines your obligations — ensure they’re met.

 

First Aid Training and Certification: What You Need to Know

 

Why Proper First Aid Training Matters

Having trained and certified First Aid Officers is crucial for workplace safety. These individuals are the first responders in an emergency, providing immediate care that can prevent minor injuries from escalating and improve survival rates in serious incidents.

 

Nationally Recognised First Aid Courses in Australia

To legally serve as a First Aid Officer, individuals must complete a nationally accredited course through a Registered Training Organisation (RTO).

The following are the most relevant certifications for workplaces in Australia:

  • HLTAID011 – Provide First Aid
    This is the most comprehensive and widely required first aid qualification. It covers CPR, wound care, choking response, shock management, and other life-saving techniques. Most workplaces mandate this certification for their designated first aiders.

  • HLTAID009 – Provide Cardiopulmonary Resuscitation (CPR)
    This course focuses specifically on CPR techniques and the use of an Automated External Defibrillator (AED). While included in HLTAID011, it must be renewed annually to remain valid.

  • HLTAID012 – Provide First Aid in an Education and Care Setting
    Designed for those working in childcare, schools, and early education, this certification includes paediatric first aid, asthma, and anaphylaxis management. It’s essential for meeting childcare industry compliance requirements.

 
 

How Often Do First Aid Certifications Need to Be Renewed?

To ensure skills remain up to date, first aid certifications have renewal requirements:

  • CPR (HLTAID009) – Must be renewed every 12 months.

  • Provide First Aid (HLTAID011) – Must be renewed every 3 years.

  • Childcare First Aid (HLTAID012) – Must be renewed every 3 years.

 

Choosing the Right First Aid Training Provider

When selecting a training provider, ensure they are:

  • A Registered Training Organisation (RTO) listed on training.gov.au.

  • Offering nationally recognised qualifications that meet Safe Work Australia standards.

  • Providing flexible learning options such as blended (online theory + face-to-face practical) training.

 

Government-approved First Aid Training with National First Aid Courses

At National First Aid Courses (NFAC), we provide high-quality, fully accredited first aid training across Australia.

Whether you need first aid certification for workplace compliance or want to upskill for personal preparedness, our comprehensive First Aid courses offer:

  • Face-to-Face Training Across Multiple Locations
    Gain hands-on experience with expert instructors at convenient training centers. Our first aid training ensures you receive practical, real-world skills.

  • Government-Accredited Certification
    NFAC courses meet official workplace safety and compliance standards. Our first aid courses are government-approved and nationally recognised by employers across Australia.

  • Affordable and Transparent Pricing
    We offer competitive rates with no hidden fees, ensuring high-quality training is accessible for individuals and businesses alike.

  • Workplace-Specific First Aid Training
    Whether you work in construction, childcare, healthcare, education, or another industry, our training is tailored to meet compliance requirements and real-world scenarios.

  • Private and Corporate Bookings Available
    For businesses and organisations, we offer on-site group training and private corporate bookings. We customise first aid courses to meet workplace safety obligations and ensure your staff is prepared for emergencies.

  • Expert Trainers with Real Emergency Experience
    Learn from professionals with backgrounds in emergency response, paramedicine, and first aid instruction. 

 
 

Book Your First Aid Course Today

With flexible scheduling, multiple training locations, and corporate training options, We make it easy for you to become a certified first aider.

Find a course near you or book private training for your team today.

Author Bio:

Picture of Jacqueline Lisa

Jacqueline Lisa

Manager and Accredited First Aid Trainer at National First Aid Courses (NFAC)

With over a decade of experience in the childcare and aged care industries, Jacqueline has dedicated her career to applying her First Aid knowledge in real-world settings. As an accredited First Aid trainer and manager at National Courses PTY LTD, Jacqueline is committed to delivering nationally recognised First Aid and CPR courses across Australia. She combines her hands-on experience with a passion for teaching, empowering others with the critical skills needed to make a difference in emergency situations.

Read More Posts Written by Jacqueline Lisa

Connect on Social Media

Contact Us For Assistance

Share This Article:
Facebook
LinkedIn
WhatsApp
Email
More Resources
Related Articles:
First Aid Training for NSW Police Officers

First Aid Training and Certification for NSW Police Officers

First aid certification is a key requirement for NSW Police officers, from recruitment to ongoing service. This article covers the essential training needed to apply, how to stay compliant, and why maintaining valid certification is crucial for law enforcement roles. Find out what’s required and how to get certified with a nationally recognised course.

First Aid Training for Parents

First Aid Training for Parents in Australia

Through real-life scenarios, we show how swift, informed action can make all the difference in an emergency. This article explores the vital role of first aid training for parents, covering essential skills like CPR, choking response, and managing allergic reactions.

Leave a Reply

Your email address will not be published. Required fields are marked *