CPR Course: Unit HLTAID009

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Frequently Asked Questions

• What do I need to bring with me on training day?

  Bringing the correct ID is essential. It’s one of the most important requirements on the day. Please review our ID Requirements section above before attending to ensure you have the right documents.

  If you didn’t supply your USI (Unique Student Identifier) at enrolment, you’ll also need to bring that with you.

  Wear comfortable clothing, as you’ll be asked to perform practical CPR activities, which may include kneeling on the floor. We’ll provide all course materials on the day.

• What ID do I need?

  Bring one valid photo ID, such as a driver’s licence, passport or proof of age card, for check-in. Your identity must be verified before we can issue your Statement of Attainment.

  You also need your USI (Unique Student Identifier) at enrolment. Wear comfortable clothing for CPR practice on the floor.

• Which unit will I receive?

  After successful assessment and the required enrolment checks, you will receive HLTAID009 Provide cardiopulmonary resuscitation. For broader first aid training, choose HLTAID011.

• When will I receive my CPR certificate?

  We offer same-day certification after successful assessment, once your identity, USI and enrolment checks are all completed and on file. If anything’s still outstanding on the day, your certificate may be held until it’s sorted.

• How often should I refresh my training?

  Refresh your CPR skills every year. Check any additional currency requirements with your employer or professional body.

• Can previous training replace attendance?

  National First Aid Courses doesn’t offer recognition of prior learning for this course, even if you’ve completed CPR training before.

  Since the practical skills need to be demonstrated and assessed in person, you’ll need to attend the full session and complete the assessment to be certified.

• Can I change my booking?

  You can change your class location, time, and date once at no additional cost, no questions asked. Just be sure to contact us before the scheduled start time of your class, you can call 1300 623 613.

  Please note that if you do not attend and fail to notify us prior to the class start time, you will forfeit your booking.

• Language, Literacy and Numeracy (LLN) Requirements

  To successfully complete any First Aid course, all students must have a basic level of English language, literacy and numeracy. This ensures you can understand safety information, follow instructions, and participate safely in both the training and assessment.

  You must be able to:

  • Read and understand simple safety signs, instructions, and short texts
  • Write basic information (e.g., completing forms or short written responses)
  • Communicate clearly in English with the trainer and other participants
  • Follow verbal instructions during activities and assessments
  • Use simple numeracy, such as reading times, basic measurements, or safety-related quantities

  You must have a level of English that allows you to fully participate in the course. If you are unsure, please contact us. We can help you determine whether this course is suitable for you.

  If you require LLN assistance, please let us know before booking. We may be able to provide support, make reasonable adjustments, or recommend alternative options depending on your needs.

• Physical Requirements

  You must demonstrate the required CPR skills, including at least two minutes of uninterrupted CPR on an adult manikin on the floor, and CPR on an infant manikin. Wear comfortable clothing and contact us before booking if an injury or condition may affect your participation.