Table of Contents
Key Takeaways
- • Verify RTO Registration: Always check if the provider is a Registered Training Organisation (RTO). If they aren’t listed on training.gov.au, they could be running an unaccredited course.
- • Avoid 'Too Good to Be True' Offers: If a deal sounds too cheap, it probably is. Scammers often advertise unrealistically low prices for courses that may not be recognized or are substandard.
- • Check Reviews and Reputation: A legitimate provider will have a solid online presence and positive reviews. Look for feedback on trusted platforms like Google or social media. If there’s no digital footprint, proceed with caution.
- • Watch Out for No Refund Policies: If a provider doesn’t offer a clear refund or cancellation policy, it’s a red flag. Always ensure you have recourse in case the course is not as advertised.
- • Question Unclear or Missing Details: Be cautious of providers that don’t offer clear information on course content, instructors’ qualifications, or certification outcomes. Lack of transparency is often a warning sign of a scam.
- • Look for Contact Information: A professional training provider will have verifiable contact details, including a physical address, phone number, and email. If the provider is hard to contact, it’s likely a scam.
First Aid Course Scams in 2025: What to Watch Out For
Getting your First Aid certification is essential — whether you’re a childcare worker, tradie, teacher, or just someone who wants to be prepared in an emergency.
But with more people needing first aid qualifications, there’s been a rise in dodgy providers offering fake courses, invalid certificates, and prices that seem too good to be true — because they are.
Falling for a first aid course scam can leave you without a valid certification, unqualified to work, and exposed to legal or safety risks.
In this guide, we’ll help you spot red flags, verify a provider’s legitimacy, and protect yourself from being scammed.
Whether you’re taking a course for work or general safety, here’s what you need to know before enrolling.
What is a Legitimate First Aid Certificate?
A valid First Aid certificate proves you’ve completed nationally recognised training with an approved Registered Training Organisation (RTO).
In Australia, this usually means completing one or more of the following units:
HLTAID009 – Provide cardiopulmonary resuscitation (CPR)
HLTAID010 – Provide basic emergency life support
HLTAID011 – Provide First Aid
HLTAID012 – Provide First Aid in an education and care setting
To be valid, your training must be:
Delivered by an RTO approved to offer those units
Taught in accordance with national standards
Compliant with ASQA (Australian Skills Quality Authority) regulations
If you complete training through a non-accredited provider, your certificate may be worthless — and your employer might reject it.
Common First Aid Course Scams in Australia
Here are some of the most common First Aid scams we’ve seen in 2025:
• “Instant First Aid Certificate” – No Training Required
Some sites claim you can get certified instantly just by filling out a quiz or making a payment.
The truth: Real certification requires hands-on or trainer-led assessment. You can’t get certified without actually completing the course with an authorised RTO.
• Super-Cheap Courses That Skip Training
Be wary of courses that cost under $30 or promise certification in 20 minutes without a practical component.
The truth: First Aid courses involve practical skills. If you’re not assessed on CPR or emergency response, the training isn’t compliant.
• Scam Websites Posing as RTOs
Scammers create fake websites that look professional, complete with logos, “certificates,” and fake government approval badges.
The truth: Only official RTOs registered on training.gov.au can issue legitimate First Aid certifications.
• Fake Providers That Disappear After Payment
Some sites collect your payment and personal info — and then vanish. You’re left with no certificate and a risk of identity theft.
The truth: Real RTOs provide clear contact details, refund policies, and customer support.
What Happens When You Enrol in a First Aid Course Scam
Scenario 1: Paid Online, Got Nothing Back
You found a course that promised fast online certification. You paid — but never got access, and emails go unanswered.
Result: You’re out of pocket with no certificate. You’ll need to rebook with a legitimate provider.
Scenario 2: Certificate Rejected by Employer
You completed an “online only” course and received a downloadable certificate — but your employer won’t accept it.
Result: You miss work or risk disciplinary action. In many industries, only certificates from ASQA-approved RTOs are accepted.
Scenario 3: Gave Away Personal Info on a Fake Site
You entered your name, date of birth, and card details — only to find out the site was a scam.
Result: You could face fraud, identity theft, or unauthorised charges.
How to Check If a First Aid Course Provider Is Legit
Use this 5-step checklist before signing up for any First Aid training:
1. Confirm They Are a Registered Training Organisation (RTO)
Search their name or RTO number at training.gov.au. If they’re not listed, don’t enrol.
Tip: Legit providers show their RTO number clearly on their site — if you can’t find it, that’s a red flag.
2. Check That They’re Approved to Deliver First Aid Units
Even if they’re an RTO, they must be approved for HLTAID009, HLTAID011, etc.
You can verify this on their training.gov.au profile by reviewing their “Scope” of registration.
3. Verify Delivery Method Compliance
Real courses include:
Face-to-face practical training, or
Real-time virtual delivery with video assessment (depending on the unit)
Beware of any course that says “100% online” without assessment.
4. Check for Clear Pricing and Policies
A trustworthy provider will list:
What’s included in the course
How the training is delivered
Certificate delivery timelines
Refunds and cancellation terms
No fine print, no dodgy upsells.
5. Look for Independent Reviews and Contact Info
Look for reviews on Google, not just their own website. Also, make sure they list a real phone number and ABN.
Warning signs include:
No RTO number
No ABN
No physical address or contact number
Typos and vague course descriptions
What to Do If You Think You’ve Been Scammed
If you suspect you’ve enrolled in a scam First Aid course, do the following:
Stop Payments
Contact your bank immediately to try and reverse the transaction.
Report the Scam
Report to:
Your state’s consumer protection agency
The Australian Cyber Security Centre (if personal data was compromised)
Protect Your Information
Change your passwords and monitor bank activity. Contact IDCARE for identity protection support.
Complete Training With a Legit Provider
Unfortunately, a fake certificate won’t count. Book a real course with a recognised RTO and get properly certified.
Learn From the Experience
These scams are getting more sophisticated. Take a few minutes to research next time — and tell others what to watch out for.
Final Tip: Don’t Take Chances — Always Look for Government-Approved Training
Holding a valid First Aid certification isn’t just a workplace requirement — it’s a vital skill that could mean the difference between life and death in an emergency.
Whether you’re responding to a choking incident, cardiac arrest, or workplace injury, proper training ensures you can act confidently and effectively when it matters most.
Enrolling with an unapproved or non-compliant organisation could leave you with a certificate that isn’t nationally recognised — putting your job, your compliance status, and even your ability to help others at risk.
Always choose a government-approved provider.
Before signing up, check their Registered Training Organisation (RTO) number on training.gov.au to confirm they’re properly accredited to deliver nationally recognised First Aid courses.
It only takes a minute and it protects your time, money, and future.
When it comes to First Aid training, shortcuts aren’t just risky — they’re potentially dangerous.
Get Your First Aid Certificate at a Training Location Near You!
Ready to gain the essential skills and knowledge to enhance your resume and advance your career?
Look no further than National First Aid Courses — Australia’s leading First Aid Course provider.
As a Registered Training Organisation (RTO 41072), we guarantee you will receive the highest standard of training.
We offer official, accredited, nationally recognised First Aid training at affordable prices.
Our comprehensive First Aid Courses are designed to equip you with the knowledge and certifications needed to provide life-saving assistance in emergency situations.
With face-to-face instruction, same-day certificates, and convenient locations across New South Wales and Queensland (including Sydney, Brisbane and the Gold Coast) we make it easy for you to become a certified First Aider.
Enrol in one of our upcoming First Aid courses and secure your spot today!
Author Bio:
Jacqueline Lisa
Manager and Accredited First Aid Trainer at National First Aid Courses (NFAC)
With over a decade of experience in the childcare and aged care industries, Jacqueline has dedicated her career to applying her First Aid knowledge in real-world settings. As an accredited First Aid trainer and manager at National Courses PTY LTD, Jacqueline is committed to delivering nationally recognised First Aid and CPR courses across Australia. She combines her hands-on experience with a passion for teaching, empowering others with the critical skills needed to make a difference in emergency situations.
Connect on Social Media
Contact Us For Assistance
- 1300 623 613
- admin@nfac.edu.au
- Monday to Friday: 8:30 am – 4:30 pm
Share This Article:
Related Articles:
First Aid Requirements for Security Guards, Bouncers & Crowd Controllers in Australia
First Aid certification is essential for security roles in Australia — from getting licensed to staying job-ready. This guide breaks down who needs it, what each state requires, and how to stay compliant. Learn what’s expected and get certified with a nationally recognised course.
How to Avoid First Aid Course Scams in Australia
In this article, we’ll show you how to spot the warning signs of fake First Aid course providers — and how to avoid wasting your money on unaccredited training. With scams becoming more common online, protecting yourself is just as important as getting certified.
Key Skills You’ll Learn in a First Aid Course in Australia: Topics Covered, Certification & Benefits
In this article, we’ll explore the key skills and knowledge you’ll gain from a nationally recognised First Aid certification. Whether you’re aiming to boost your employability, switch industries, or simply build your confidence in emergency situations, this qualification opens doors to new career opportunities.
Feeling Stuck in Your Career? A First Aid Certificate Might Be the Boost You Didn’t Know You Needed
In this article, we look at how a nationally recognised First Aid certificate can help you break out of a career rut — whether you’re job hunting, changing industries, or just looking to boost your confidence and employability.
