National First Aid Courses Privacy Policy

National First Aid Courses (“NFAC”, “we”, “us”, or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website (https://nfac.edu.au) and the services we offer, including online booking for First Aid courses.

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, email address, phone number, mailing address.
  • Payment Information: Credit card or debit card details (collected securely through a third-party payment processor).
  • Course Information: Course enrollment details, training records (may contain sensitive information depending on the course).
  • Usage Data: Information about your interactions with our website, such as IP address, browser type, and browsing history.

How We Use Your Information

We use your personal information for the following purposes:

  • To process your course bookings and registrations.
  • To send you important information about your courses, including confirmations, reminders, and updates.
  • To provide customer support and respond to your inquiries.
  • To improve our website and services.
  • To comply with legal and regulatory requirements.

Disclosure of Your Information

We may disclose your personal information to the following third parties:

  • Third-party payment processors to facilitate course bookings.
  • Government agencies and authorities, as required by law.
  • Service providers who help us operate our website and services (e.g., website hosting companies, email marketing platforms).

We will not sell or rent your personal information to third parties.

Data Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, encryption, and firewalls. However, no website or internet transmission is completely secure.

Your Rights

You have certain rights regarding your personal information. You can:

  • Access your personal information.
  • Request correction of inaccurate personal information.
  • Request deletion of your personal information.
  • Object to the processing of your personal information.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:


National First Aid Courses Terms of Use

1. Introduction

These Terms of Use (“Terms”) govern your access to and use of the National First Aid Courses website (https://nfac.edu.au) and the services we offer, including online booking for First Aid courses (“Services”). By accessing or using our website or Services, you agree to be bound by these Terms.

2. Use of Our Services

You may only use our Services for lawful purposes and in accordance with these Terms. You may not:

  • Use our Services to infringe on the intellectual property rights of others.
  • Transmit any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or hateful.
  • Interfere with the operation of our Services.

3. Disclaimer

Our Services are provided “as is” and without warranty of any kind, express or implied. We disclaim all warranties, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our Services will be uninterrupted, error-free, or virus-free.

4. Limitation of Liability

We will not be liable for any damages arising out of or related to your use of our Services, even if we have been advised of the possibility of such damages.

5. Intellectual Property

The content of our website and Services, including all text, graphics, logos, and images, is the property of NFAC or its licensors and is protected by copyright and other intellectual property laws.

6. Termination

We may terminate your access to our Services at any time, for any reason, without notice.

7. Entire Agreement

These Terms constitute the entire agreement between you and NFAC regarding your use of our Services.

8. Governing Law

These Terms will be governed by and construed in accordance with the laws of New South Wales, Australia.

9. Dispute Resolution

Any dispute arising out of or relating to these Terms will be resolved by the courts of New South Wales, Australia.

10. Contact Us

If you have any questions about these Terms, please contact us at: